Maison du Vietnam Resort & Spa, Phu Quoc

Booking rules

• Room rates are calculated in Vietnamese Dong and subject to current service & tax fees, including breakfast for standard guests in the room (please see the standard number of people in each room).

• Payment is made in Vietnam dong (VND) or in foreign currency converted at the official exchange rate given by the hotel at the time of payment. The hotel accepts forms of cash payments, credit cards or bank transfers.

• Booking does not count as confirmed until you receive a written booking confirmation from the hotel. Checking room status by phone does not count as a booking agreement.

• Room requirements (such as bed type, non-smoking, ICO) may be required in the booking. However, the arrangement depends on the hotel's room status and is confirmed by the booking.

• Other expenses (such as laundry, minibar, telephone IDE) and services incurred you require during your stay at the hotel to be paid directly by the customer at check-out.

• For reservations for delegations of 10 or more rooms, please contact the Business Department via email address sales@sennahue.com or contact sales1@sennahue.com to organize events, weddings, meetings and conferences.

Check-in & check-out rules

Check-in time: from 14: 00. Early check-in can be arranged if the hotel has room available. The hotel will charge a surcharge if you want to check in before 14: 00.

Check-out time at 12: 00. The hotel will collect half the room price if you check out late after 12h00 and collect the entire room price if you check out after 18H00.

Regulations on children and extra beds

• Up to one (01) child under 12 years old can share a bed with their parents

• Children under 5 years old are free, sharing bed with parents

• Children from 5 to 11 years old require surcharge sáng 175,000 VND / day, sharing bed with parents

• Children 12 years of age and older are seen as adults and require placing extra beds in the room.

Surcharge for extra bed is 800,000 vnd / night, maximum one (01) extra bed in each room.

The surcharge is not included in the room rate and is required to pay directly at the hotel. Please contact the booking department for more information.